Shipping Policy

We are committed to delivering your order as quickly and smoothly as possible.

Shipping Locations

We currently ship to the United States, United Kingdom, Canada, and most European countries.

If your location is not available at checkout, please contact us for assistance.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Please note that processing times may be slightly longer during peak seasons or promotions.

Shipping Time

Estimated delivery times:

United States: 5–10 business days  
United Kingdom & Europe: 5–12 business days  
Canada: 7–12 business days  

Shipping times are estimates and may vary due to external factors such as customs, carrier delays, or high demand.

Shipping Cost

We offer free tracked shipping on all orders.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Delays

While we aim to deliver on time, delays can occasionally occur due to factors beyond our control. We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, feel free to contact us.

Contact

If you have any questions about your order or shipping, please contact us at support@rainzio.com.